Meche's Donut King and Shipping Etc. will not be held responsible for shipment delays due to weather or any other reason beyond our control. King Cakes are considered a perishable item, and therefore they are not covered by product refund if spoiled due to these circumstances.
We are not responsible for incorrect information supplied including, flavor selection or shipping address information.
We are not responsible for any errors or omissions on orders taken verbally via the telephone
Once an order has been submitted to the bakery it cannot be changed or cancelled. We usually submit our orders for the day at around 6pm central time so please telephone us immediately if you need to make a change to your order and we will try to accommodate you..
Certain filling options sometimes run short if there is a large demand for that flavor. Therefore, we reserve the right to substitute filling flavors on these rare occasions, Refunds will not be given for this reason.
We do not guarantee any delivery date, unless it is confirmed by phone.
Cancellations - Cancelled orders will only be accepted via email. You may do so by replying to the order confirmation. Cancellations MUST be received before the cake order is submitted to the bakery, if cancellation request is received after the cake has been prepared, cancellation will not be granted.
**Please be aware that cakes are exposed to many different environments that are beyond our control during shipping. Due to this, cakes may arrive in less then perfect condition. Refunds will not be granted for a less then perfect cake.